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to find out how: 281-859-0200Customer Testimonials
- Mandy Holland Houston, TX
"Excellent customer service & prompt attention! It was the first week in May, 2011 and my A/C wasn't cooling. The thermostat was set at 68 and my home registered 81. I called my Home Warranty company and they recommended a company that had horrible reviews, so I contacted them again and asked if they would recommend another company. They gave me the name of yet another company with poor ratings. To make a long story short, I agreed to a company that had been sent to my home before. I made and appointment and after spending the night in our home without A/C, the next morning, I missed the call that the tech was on their way. They told me they would give me a 30 minute notice and they would be at my home between the hours of 10 and 2. I phoned their office at 10:45 to give them an alternate number. Needless to say, they informed me that the tech had already been by my home and since I was not home when the tech arrived, I would have to wait until the following day. I told them I would go ahead and look for another company. I decided to search online for a company with excellent reviews and this is how I found Stay Cool. I phoned around 1:45pm and by 3:00pm Beau was at my home and added 4 lbs. of Freon and cleaned my unit for just a couple hundred dollars and Voila, my A/C was cooling my home immediately! Thank you so much Stay Cool, you're the best!"
- Elizabeth L. Houston, TX
"The absolute best! Start with these folks and save yourself a lot of disappointment and aggravation as well as needless expense. This is a small family business with a unique and major difference. They treat their customers’ with respect and believe in honesty and integrity. I contacted several companies when my ac unit needed to be replaced after 21 years of service. JR came out, inspected the system and discussed my options and the pros and cons of each without trying to sell me something I didn’t need. Their quote was competitive and they delivered what they promised plus. If you are going to spend a fist full of money or a few bucks there isn’t anyone better. You are not going to find this level of honesty, customer service and integrity anywhere else. Try them and you will become a fan."
- Ken S. Cypress, TX
"I got the number to Stay Cool A/C & Heating Services from a neighbor. Being a Sunday, I was pleasantly surprised when JR answered his phone and quickly arrived at our house. He fixed our A/C and patiently answered all of my questions with easily understood answers. Now that I have found a good and honest HVAC technician, I will call JR for my fall furnace check up and next springs A/C check up."
- Karen W. Katy, TX
"You have a new customer! I'm very satisfied with the honesty and effort put forth to educate 'me' on my AC units and the work that was/is essential now and in the coming years. In doing business with 'Stay Cool' I witnessed an extra effort not seen in other companies to ensure that my systems are operating as expected. I've already referred my neighbors to Stay Cool."
- Eric S. Houston, TX
"...oh my gosh, it's like we didn't have air conditioning before you put in these units - it actually gets TOO cold sometimes, even when the thermostat is set at 77! You did an awesome job, my husband is an engineer, yes, but you know your stuff, and he was very pleased with the service we got as well as the units..."
- Suzanne N. Houston, TX
"Excellent Service!! Very professional and honest. My AC got problem during July 4th holiday, but when I called, JR still came. Thank you so much for the service!" - Crystal Katy, TX "We called a different AC company which sent a technician out, who told us that it would cost over $1300 to repair our system. After reading the great comments about JR, we called Stay Cool to get a second opinion. We had our system running again in about an hour for about 1/3 of the cost. One expensive part the other company wanted to replace was not even bad. It is nice to have an honest AC company. I will certainly recommend Stay Cool to my neighbors!"
-Troy S. Houston, TX
"Honest and excellent customer service. We had a positive experience with this company. Our tech, Bo, was great. He was honest , friendly and patient. He didn't try to upsell anything we did not need. He took the time to explain everything he was checking and showed us what/where the problem was with our AC unit. The price he quoted us for our new unit was very reasonable checking against the internet. The installation guys were also on time and professional, we were actually very relaxed while the installation went on. We really appreciated the fact that we only dealt with one and the same tech for everything, didn't have to explain the same thing to 3,4 different people. they only charged one service fee for the same problem, even when they had to come three times, and at the end waived it for equipment purchase over 300. overall, highly recommended!!!!"
- Nancy Houston, TX
"Honest, punctual and excellent customer service! We are very happy with the service provided by StayCool A/C and Heating and a job well done. Felt very comfortable asking questions and getting simple and honest answers to our concerns. We have already started seeing the savings on our electric bill. It´s good to know that there are still good and honest people out there. Thanks JR!"
-Bella D. Houston, TX
"Was very prompt in scheduling a service call for a pre-summer tune up. Found a few issues that needed addressing, including a issue that a previous HVAC person had missed (loose drain pipe). Will not hesitate to use these guys again!"
- Tyler Spring, TX
"I called 3 people out before I called JR. All 3 companies tried to sell me new units for over $6,000 and told me that my AC was not fixable. JR came out had me up and running in about 45 minutes, and for under $200. That was about 2 years ago, and it's still running great. If you aren't using Stay Cool...you are ripping yourself off."
- Happy Customer in Houston, TX
"I wanted to pass on a sincere thank you for the courteous and professional job JR did this morning with my A/C. It took him a very short amount of time to isolate and repair the problem, and that most definitely reflects good on your employee as well as your company. He is obviously a skilled technician, and no doubt a valuable asset for your company. I look forward to using your services again in the future. Thank you from a very satisfied customer."
- Kenneth S. Cypress, TX
"These guys are the best. They've done two repairs for me, and both times they went the extra step without being asked. Reasonable prices, courteous techs, and an added measure of service that didn't add to the estimate. I don't think you can go wrong here."
- Jonathan Houston, TX
"Excellent Service!! Quick and professional company. I had a problem with the A/C, called and it was fixed within 24 hours. I have now found my A/C company."
- Trey M. Houston, TX
"These guys are great! I called them in the morning and Beau was at my house by 12:30 to fix the problem. I love knowing there is a company close by that will take care of our ac and heating problems quickly and efficiently and not try to price gouge you. Thank you again to Beau and the Stay Cool Team!"
- Mandy Houston, TX
NEW! -- "We had an A/C unit that was making such a racket it could wake the dead. The appointment was scheduled for Thursday at 11am. However the power went out in the area and there was no way to fix the unit without power. The power was out most of the day, but when it came back on the team came out and took care of us after hours at a very good price. It is hard to find customer service and a good price anymore so the Stay Cool team is someone I would recommend for any A/C issues. Any Facebook friends in the Houston northwest area have A/C issues give them a call they will treat you right."
- Chris B. Houston, TX
